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eGovernment Benchmark 2017 Taking stock of user-centric desing and delivery of digital public services in Europe This study was carried out for the European Commission by Capgemini, IDC, Sogeti, and Politecnico di Milano
Publication details: European Commission 2017Description: 190 pContent type:- texto (visual)
- electrónico
- recurso en línea
- 978-92-79-74295-8
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Informes
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CDO | Informe | Link to resource | Available | 1000020174737 |
The latest eGovernment benchmark report shows significant improvement on cross-border availability of digital public services and accessibility of public websites from mobile devices in EU Member states. The study also indicates a need for improvement in transparency of public services delivery and use of supporting technology like eIDs or eDocuments
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