The Use of Internet Services dimension accounts for a variety of online activities, such as the consumption of online content (videos, music, games, etc.) video calls as well as online shopping and banking. Internet users are the most active in Denmark, Sweden and the Netherlands. On this dimension, Romania, Italy and Bulgaria are at the bottom of the list. The percentage of internet users that engage in various online activities, such as reading news online (72%), making video or audio calls (46%), using social networks (65%), shopping online (68%) or using online banking (61%) increased slightly over the last couple of years