The report starts with a presentation of the current state of ICTs, using data collected by ITU from its Member States. Three analytical chapter complete Volume 1 of the Report. Chapter 2 highlights the increasing importance of ICT skills in light of emerging technologies for future employment. The chapter focuses on the measurement of ICT skills, presents existing results based on ITU household data and other sources, and highlights opportunities for how the measurement of ICT skills can be improved. Chapter 3 has a specific focus on revenue and investment in the telecommunication sector. Chapter 4 presents the different metrics that ITU collects to track and compare the price and affordability of ICT services worldwide. The analytical report is complemented by a series of statistical tables providing country-level data for the indicators included in the ITU ICT Price Baske