As a part of a wider study, which aims to identify the main issues for consumers in online peer-to-peer (P2P) markets, the current survey provides quantitative insights into the usage, experience, perceptions, problems and behaviour of peer consumers and peer providers on online P2P platforms. The survey included the sector for sale and resale of new and used goods (i.e., (Re)Sale Goods platforms) and four collaborative sectors, including platforms for sharing and renting goods, for sharing and renting accommodation, for sharing and hiring rides and for providing non-professional services (i.e., Odd Jobs platforms). The survey was conducted online by GfK in 10 EU Member States: Bulgaria, Denmark, France, Germany, Italy, The Netherlands, Poland, Slovenia, Spain and the UK. A representative sample of the online population in each country (14.597 respondents) was screened on their experience with five sectors of online peer-to-peer (P2P) platforms, resulting in a total sample of 10.019 users of P2P platforms. This included peer consumers, peer providers and peers acting as both providers and consumers on one or more of the investigated platforms. The survey was conducted from 4 May 2016 until 18 May 2016.

Reproducción autorizada, con indicación de la fuente bibliográfica ; Unión Europea.