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eGovernment Benchmark 2020 : eGovernment that works for the people : method paper for the benchmarking exercises (comprehensive rules from 2012 to 2019) / a study prepared for the European Commission DG Communications Networks, Content & Technology
Publication details: Luxembourg : Publications Office of the European Union, 2020Description: 72 p. : gráf.; 1 documento PDFContent type:- texto (visual)
- electrónico
- recurso en línea
- 978-92-76-19451-4
Online resources:
Other related works: eGovernment Benchmark 2020 : eGovernment that works for the people : insight report; eGovernment Benchmark 2020 : eGovernment that works for the people : country factsheets; eGovernment Benchmark 2020 : eGovernment that works for the people : background reportSummary: This is an update of the eGovernment Benchmark Method Paper that was originally released in July 2012 and updated in 2015. This version now includes the full set of life event models and personas, and other changes that have been implemented concerning the data collection done in 2015 and 2016. The accompanying reports were published in 2016 and 2017 respectively.
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CDO | Colección digital | Acceso libre online | 1000020176338 |
This is an update of the eGovernment Benchmark Method Paper that was originally released in July 2012 and updated in 2015. This version now includes the full set of life event models and personas, and other changes that have been implemented concerning the data collection done in 2015 and 2016. The accompanying reports were published in 2016 and 2017 respectively.
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