Chatbots RESET A Framework for Governing Responsible Use of Conversational AI in Healthcare / World Economic Forum ; In collaboration with Mitsubishi Chemical Holdings Corporation
Publication details: Geneva : World Economic Forum, December 2020Description: 37 p. : il., gráf. ; 1 documento PDFContent type:- texto (visual)
- electrónico
- recurso en línea
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CDO | Colección digital | Acceso libre online | 1000020176467 |
Chatbots, or conversational artificial intelligence (AI) systems, are used increasingly by organizations to communicate with customers in a natural and easy-to-use way by embedding chatbots in websites, social network apps, smart home devices, etc. The COVID-19 pandemic has accelerated the adoption of chatbots in healthcare applications.
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