CompTIA’s IT Industry Outlook 2021 provides insight into the trends shaping the industry,
its workforce and its business models. Because trends do not occur in a vacuum, the report
provides context through market sizing, workforce dynamics, and other references to
supporting data. The interrelated nature of technology – where elements of infrastructure,
software, data and services come together—means trends tend to unfold in a step-like
manner. A breakthrough may lead to a notable advance, which may then be followed by what
could be perceived as lateral movement as the other inputs catch-up. Some of the trends
highlighted in this report focus on an early stage facet of a trend, while others recognize a
trend moving beyond buzzword to reach a certain stage of market-ready maturity. As such,
the timing of trend impact may vary from reader to reader depending on company type, job
role or country. Lastly, this report is not meant to cover every trend in the industry

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