A new Ipsos survey for the World Economic Forum finds that, on average, six out of 10 adults from 28 countries expect that products and services using artificial intelligence will profoundly change their daily life in the next three to five years. Half of them feel it has already been the case in the past few years.

Six in ten also agree that products and services using AI make their life easier, but only half say they have more benefits than drawbacks and four in ten adults admit that AI-powered products and services make them nervous. Just half say they trust companies that use AI as much as they trust other companies.

At a global level, majorities of people expect AI will make things better for them and their family with education and learning, entertainment, transportation, their home, shopping, safety, the environment, and food and nutrition. However, people across the world are evenly divided on the benefits of AI when it comes to their income, personal and family relationships, and employment (47%). Those who expect AI will improve their situation when it comes to the cost of living and to freedom and legal rights are a minority in most countries.

The survey highlights a clear divide between high-income and emerging countries in attitudes toward AI. Citizens from emerging countries are significantly more likely than those from more economically developed countries to report being knowledgeable about AI, to trust companies that use AI, and to have a positive outlook on the impact of AI-powered products and services in their life.