: Challenging expectations for operators on the digital customer journey Ericsson, S.A creator text technical report sp 2016 monographic eng 11 pág il., gráf., tablas 1 documento PDF El estudio representa a 290 millones de usuarios de teléfonos inteligentes en ambos mercados; de los cuales, la muestra en los EE.UU. representa 134 millones de consumidores de 18-65 años, mientras que la muestra en China representa 156 millones de consumidores urbanos de 18 a 55 años. The study represents 290 million smartphone users in both markets; out of which, the sample in the US represents 134 million consumers aged 18-65, while the sample in China represents 156 million urban consumers aged 18-55. specialized / ERICSSON CONSUMERLAB Tecnologías habilitadoras digitales https://biblio.ontsi.red.es:8080/intranet-tmpl/prog/img/local_repository/koha_upload/the-one-click-customer-journey-ideal-ericsson-consumerlab-2016.pdf http://www.ericsson.com/thinkingahead/consumerlab/consumer-insights/one-click-ideal https://biblio.ontsi.red.es:8080/intranet-tmpl/prog/img/local_repository/koha_upload/the-one-click-customer-journey-ideal-ericsson-consumerlab-2016.pdf http://www.ericsson.com/thinkingahead/consumerlab/consumer-insights/one-click-ideal CDO 170411 20211006062535.0 00003844