@book{4168,
	author = {Comisión Europea},
	title = {Analysis of the Value of New Generation of eGovernment Services and How Can the Public Sector Become an Agent of Innovation through ICT},
	publisher = {European Union},
	year = {2016},
	address = {Luxemburgo },
	url = {https://biblio.ontsi.red.es:8080/intranet-tmpl/prog/img/local_repository/koha_upload/SMART20140066FinalReport(1).pdf },
}
