TY - BOOK ED - Comisión Europea. TI - eGovernment Benchmark 2017: Taking stock of user-centric desing and delivery of digital public services in Europe SN - 978-92-79-74295-8 PY - 2017/// PB - European Commission KW - Administración electrónica KW - Digital Single Market KW - eGovernment N1 - The latest eGovernment benchmark report shows significant improvement on cross-border availability of digital public services and accessibility of public websites from mobile devices in EU Member states. The study also indicates a need for improvement in transparency of public services delivery and use of supporting technology like eIDs or eDocuments UR - https://op.europa.eu/en/publication-detail/-/publication/7f1b4ecb-f9a7-11e7-b8f5-01aa75ed71a1/language-en ER -