FWC JUST/2015/PR/01/0003/Lot1-02 Final Report Comisión Europea creator text xxu Luxembourg Publications Office of the European Union 2018 monographic eng

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170 p. This study comprehensively analyses the contractual T&Cs governing the relationship between online platforms and their professional users, reviews the legal framework regarding such T&Cs in 33 countries and suggests fairness benchmarks for this contractual relationship. The aim of the study’s first part (Task 1) is to gain an understanding of whether and, if so, how online platforms' T&Cs negatively affect existing and potential professional users. To this end, the study analyses the T&Cs and community guidelines used by a wide set of online platforms. It covers 102 platforms, with a broad and appropriately balanced mix of platforms, including both large and small players, and a balanced geographical coverage. Given that a number of the large platforms (for example Amazon, Facebook, Ebay, Expedia, Salesforce, Uber, Rakuten, Zalando, Groupon, Spotify, ASOS) have been included in the review, a significant part of the overall B2B platform business within the EU is considered within this study. specialized European Commission, Directorate-General of Communications Networks, Content & Technology Comercio electrónico digital advertising e-commerce legal framework online payment 978-92-79-85628-0 http://ec.europa.eu/newsroom/dae/document.cfm?doc_id=51624 http://ec.europa.eu/newsroom/dae/document.cfm?doc_id=51624 180504 20210820062625.0 00004565