@book{4696,
	author = {Bracken, Mike  and Greenway, Andrew},
	title = {HOW TO ACHIEVE AND SUSTAIN GOVERNMENT DIGITAL TRANSFORMATION},
	publisher = {IDB},
	year = {2018},
	url = {http://dx.doi.org/10.18235/0001215},
	Remainder of title = {Trends in Digital Government}
}