A Resource for G20 Policy Makers Organización de Cooperación y Desarrollo Económico creator text xxu OECD 2018 monographic eng 97 p. This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce. It is designed to serve as a practical resource for policy makers in G20 economies, which can inform and support their endeavours to create, adapt or maintain a consumer protection framework that is effective in: • ensuring consumers are empowered to take advantage of the opportunities e-commerce offers, while being adequately protected from the risks it presents • covering the wide variety of forms that e-commerce now takes, including transactions between consumers, transactions via mobile devices, and transactions that do not involve a monetary payment • supporting the further growth of competitive e-commerce markets and continued innovation in this respect, for the benefit of consumers and businesses alike Beyond policy makers, businesses, civil society, and other stakeholders who engage with and contribute to policy development processes concerning consumer protection in e-commerce may also find the toolkit usef adult OECD Comercio electrónico Sociedad digital civil society consumers e -commerce policy makers stakeholders usinesses http://www.oecd.org/going-digital/topics/digital-consumers/toolkit-for-protecting-digital-consumers.pdf http://www.oecd.org/going-digital/topics/digital-consumers/toolkit-for-protecting-digital-consumers.pdf ES-MaONT 180921 20220207171619.0 00004725