Final Report Empirica Capgemini Agencia Ejecutiva para las Pequeñas y Medianas Empresas International Data Corporation‏ text lu Luxembourg European Parliament 2019 monographic eng 210 p. Digital transformation is the increasing adoption of information technologies (IT), including artificial intelligence, by organisations to fundamentally alter their internal and external processes and functions, foster organisational change and adopt new IT-enabled business practices. Digital transformation is enabled by strong IT competences and professionalism - at individual and team level - and digital organisational capabilities - at enterprise level. They are both indispensable and mutually reinforcing. This initiative aims to better understand how to increase the competences of individuals in tandem with the collective organisational capabilities of enterprises, with a particular focus on SMEs, to achieve digital capability excellence. The objective is also to promote IT organisational and management frameworks1 together with IT professionalism in support of the digital transformation of enterprises in Europe. This report provides the insights collected during the research on three main topics: - Part A - How organisations shape their digital transformation and the value of certifications; - Part B – A proposal for a - Digital Capability Reference Framework - as well as the in-depth research into how organisations use and value IT organisational and management frameworks, and the possible conjunction with IT professionalism building blocks based on the European e-Competence Framework; - Part C - Latest statistics and forecasts on the evolution of the demand and supply of IT professionals and e-leaders in Europe. The work reached out to a very broad community of stakeholders and experts to gather their views and suppor specialized IDC, Capgemini Invent, Empirica Empresas Tecnologías habilitadoras digitales artificial intelligence business management digital literacy information technology profession small and medium-sized enterprises Transformación digital 978-92-9202-419-2 https://doi.org/10.2826/335797 https://doi.org/10.2826/335797 ES-MaONT 190313 20240117085709.0 00004928