01751nam a22003377a 4500 5361 5361 00005361 ES-MaONT 20220805062543.0 190920s2019 fr |||f t|||i00| 0 eng d ES-MaONT Cuijpers, Dries 3449 Understanding online consumer ratings and reviews / prepared by Dries Cuijpers ; with assistance from Akira Yoshida París : OECD Publishing, 2019 28 p. ; 1 documento PDF texto (visual) isbdcontent electrónico isbdmedia recurso en línea rdacarrier OECD Digital Economy Papers ; September 2019, No. 289 Bibliografía: p. 24-28 This paper takes stock of recent developments related to online consumer ratings and reviews and their effects on consumer behaviour. It provides an overview of key consumer benefits and risks associated with user-generated feedback, and identifies consumer policy challenges, including misleading and deceptive practices, a lack of accuracy, and consumer biases. It also points to issues for further consideration by consumer policy makers and enforcement authorities, as well as businesses and consumer organisations Economía digital 2223 online consumer consumer organisations business environment Yoshida, Akira 3450 Organización de Cooperación y Desarrollo Económico 2843 OECD Digital Economy Papers 2551 https://www.oecd-ilibrary.org/deliver/eb018587-en.pdf?itemId=%2Fcontent%2Fpaper%2Feb018587-en&mimeType=pdf 0 Acceso al documento pdf udc INF 0 0 0 3 1 6311 01 01 online 2019-09-20 0 1000020175610 2019-09-20 00:00:00 2019-09-21 INF pdf