@book{5362,
	author = {Yoshida, Akira and Donohue, Michael and Organización de Cooperación y Desarrollo Económico},
	title = {Good practice guide on online consumer ratings and reviews },
	publisher = {OECD Publishing,},
	year = {2019},
	series = {OECD Digital Economy Papers;},
	address = {París :},
	url = {https://www.oecd-ilibrary.org/deliver/0f9362cf-en.pdf?itemId=%2Fcontent%2Fpaper%2F0f9362cf-en&mimeType=pdf},
}