01738nam a22003737a 4500 5362 5362 00005362 ES-MaONT 20210929062553.0 190920s2019 fr |||f t|||i00| 0 eng d ES-MaONT Yoshida, Akira 3450 Good practice guide on online consumer ratings and reviews / prepared by Akira Yoshida ; under the supervision of Michael Donohue and Brigitte Acoca París : OECD Publishing, 2019 27 p. ; 1 documento PDF texto (visual) isbdcontent electrónico isbdmedia recurso en línea rdacarrier OECD Digital Economy Papers; September 2019, No. 288 Bibliografía: p. 23-27 Building on the OECD Recommendation of the Council on Consumer Protection in E-Commerce, this paper aims to provide practical guidance to businesses on online consumer ratings and reviews. The document focuses on four issue areas: (i) fake ratings and reviews; (ii) incentivised ratings and reviews; (iii) negative ratings and reviews; and (iv) misleading moderation practices. Ciberseguridad y confianza 2188 online consumer fake ratings E-Commerce consumer ratings consumer reviews Donohue, Michael 3451 Acoca, Brigitte 3452 Organización de Cooperación y Desarrollo Económico 2843 OECD Digital Economy Papers 2551 https://www.oecd-ilibrary.org/deliver/0f9362cf-en.pdf?itemId=%2Fcontent%2Fpaper%2F0f9362cf-en&mimeType=pdf 0 Acceso al documento pdf udc INF 0 0 0 3 1 6312 01 01 online 2019-09-20 0 1000020175611 2019-09-22 00:00:00 2019-09-22 INF pdf