Yoshida, Akira creator Donohue, Michael Acoca, Brigitte Organización de Cooperación y Desarrollo Económico text technical report fr París OECD Publishing 2019 monographic eng

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pdf 27 p. ; 1 documento PDF Building on the OECD Recommendation of the Council on Consumer Protection in E-Commerce, this paper aims to provide practical guidance to businesses on online consumer ratings and reviews. The document focuses on four issue areas: (i) fake ratings and reviews; (ii) incentivised ratings and reviews; (iii) negative ratings and reviews; and (iv) misleading moderation practices. specialized / prepared by Akira Yoshida ; under the supervision of Michael Donohue and Brigitte Acoca Bibliografía: p. 23-27 Ciberseguridad y confianza online consumer fake ratings E-Commerce consumer ratings consumer reviews pdf https://www.oecd-ilibrary.org/deliver/0f9362cf-en.pdf?itemId=%2Fcontent%2Fpaper%2F0f9362cf-en&mimeType=pdf https://www.oecd-ilibrary.org/deliver/0f9362cf-en.pdf?itemId=%2Fcontent%2Fpaper%2F0f9362cf-en&mimeType=pdf ES-MaONT 190920 20210929062553.0 00005362