02061nam a22003977a 4500 00006099 ES-MaONT 20211028142148.0 200831s2019 lu a|||| |||| 00| 0 eng d 978-92-79-99549-1 (online) . doi 10.2767/102067 ES-MaONT Pieterson, Willem 4585 A starting guide on creating a digital strategy for PES : getting started with digital strategies / written by Willem Pieterson, in conjunction with ICF Luxembourg : Publications Office of the European Union, 2019 23 p. : il. ; 1 documento PDF texto (visual) isbdcontent electrónico isbdmedia recurso en línea rdacarrier Employment, Social Affairs and Inclusion Information and communication technologies are increasingly important for governmental agencies and PES are no exception. From being ‘simple’ tools to improve processes in back offices or service delivery in front offices, technologies have become integral parts of the organisation. However, most PES were not designed to be digital organisations. As a result, technologies are fragmented across organisational units, resistance hampers adoption, and lack of knowledge hampers technological innovation. Reproduction is authorised provided the source is acknowledged European Union Tecnologías habilitadoras digitales 18 Empleo 5190 data digital technology digitalisation Information and communication technologies innovation Transformación digital Comisión Europea 999 ICF 4586 Employment, Social Affairs and Inclusion 4587 https://op.europa.eu/en/publication-detail/-/publication/bb381c7d-e5b1-11ea-ad25-01aa75ed71a1/language-en/format-PDF/source-148250835 0 Acceso al documento pdf z INF 6099 6099 0 0 z 0 3 1 01 01 online 2020-08-31 0 1000020176297 2020-08-31 00:00:00 2020-08-31 INF pdf