A
starting guide on creating a digital strategy for PES
: getting started with digital strategies
Pieterson, Willem
creator
Comisión Europea
ICF
text
lu
Luxembourg
: Publications Office of the European Union
2019
monographic
eng
pdf
23 p. : il. ; 1 documento PDF
Information and communication technologies are increasingly important for governmental agencies and PES are no exception. From being ‘simple’ tools to improve processes in back offices or service delivery in front offices, technologies have become integral parts of the organisation. However, most PES were not designed to be digital organisations. As a result, technologies are fragmented across organisational units, resistance hampers adoption, and lack of knowledge hampers technological innovation.
/ written by Willem Pieterson, in conjunction with ICF
Reproduction is authorised provided the source is acknowledged European Union
Tecnologías habilitadoras digitales
Empleo
data
digital technology
digitalisation
Information and communication technologies
innovation
Transformación digital
Employment, Social Affairs and Inclusion
978-92-79-99549-1 (online)
https://op.europa.eu/en/publication-detail/-/publication/bb381c7d-e5b1-11ea-ad25-01aa75ed71a1/language-en/format-PDF/source-148250835
https://op.europa.eu/en/publication-detail/-/publication/bb381c7d-e5b1-11ea-ad25-01aa75ed71a1/language-en/format-PDF/source-148250835
Reproduction is authorised provided the source is acknowledged European Union
ES-MaONT
200831
20211028142148.0
00006099