eGovernment Benchmark 2020
: eGovernment that works for the people : method paper for the benchmarking exercises (comprehensive rules from 2012 to 2019)
Comisión Europea
Dirección General de Redes de Comunicación, Contenido y Tecnologías
text
eu
Luxembourg
Publications Office of the European Union
2020
monographic
eng
72 p. : gráf.; 1 documento PDF
This is an update of the eGovernment Benchmark Method Paper that was originally released in July 2012 and updated in 2015. This version now includes the full set of life event models and personas, and other changes that have been implemented concerning the data collection done in 2015 and 2016. The accompanying reports were published in 2016 and 2017 respectively.
specialized
/ a study prepared for the European Commission DG Communications Networks, Content & Technology
Administración electrónica
Tecnologías habilitadoras digitales
administrative transparency
benchmarking
digital literacy
digital single market
digital technology
electronic government
electronic document
information security
public service
eGovernment Benchmark 2020 : eGovernment that works for the people : insight report
9789276194491
00006133
eGovernment Benchmark 2020 : eGovernment that works for the people : country factsheets
9789276194507
00006142
eGovernment Benchmark 2020 : eGovernment that works for the people : background report
9789276194354
00006143
978-92-76-19451-4
https://op.europa.eu/en/publication-detail/-/publication/979befae-f98f-11ea-b44f-01aa75ed71a1/language-en/format-PDF/source-160005897
https://op.europa.eu/en/publication-detail/-/publication/979befae-f98f-11ea-b44f-01aa75ed71a1/language-en/format-PDF/source-160005897
ES-MaONT
200928
20211006062642.0
00006141