@book{6143,
	author = {Comisión Europea.},
	title = {eGovernment Benchmark 2020},
	publisher = {Publications Office of the European Union, },
	year = {2020},
	address = {Luxembourg :},
	url = {https://op.europa.eu/en/publication-detail/-/publication/7f3c5dbd-f994-11ea-b44f-01aa75ed71a1/language-en/format-PDF/source-160006643},
	Remainder of title = {: eGovernment that works for the people : background report}
}