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  <titleInfo>
    <title>eGovernment Benchmark 2020</title>
    <subTitle>: eGovernment that works for the people : background report</subTitle>
  </titleInfo>
  <name type="corporate">
    <namePart>Comisión Europea</namePart>
    <namePart>Dirección General de Redes de Comunicación, Contenido y Tecnologías</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">eu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Luxembourg</placeTerm>
    </place>
    <publisher>Publications Office of the European Union</publisher>
    <dateIssued>2020</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">electronic</form>
    <extent>199 p. : gráf.; 1 documento PDF</extent>
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  <abstract>The present report is the extensive overview of the benchmark assessment, which aims to deliver an impactful study on eGovernment. This report is complemented by the shorter Insight Report, which presents the key findings. Additional country factsheets provide more focussed insights at national level into the results per top-level benchmark and per life event in
comparison with the rest of the EU. The methodology is explained in the Method Paper, which includes a comprehensive description of the method used (including full description of the questionnaire and life event models). The research is completed by the raw data file that is publicly available. </abstract>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">/ a study prepared for the European Commission DG Communications Networks, Content &amp; Technology</note>
  <subject>
    <topic>Administración electrónica</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Tecnologías habilitadoras digitales</topic>
  </subject>
  <subject>
    <topic>administrative transparency</topic>
  </subject>
  <subject>
    <topic>benchmarking </topic>
  </subject>
  <subject>
    <topic>digital literacy </topic>
  </subject>
  <subject>
    <topic>digital single market</topic>
  </subject>
  <subject>
    <topic>digital technology</topic>
  </subject>
  <subject>
    <topic>electronic government</topic>
  </subject>
  <subject>
    <topic>electronic document</topic>
  </subject>
  <subject>
    <topic>information security</topic>
  </subject>
  <subject>
    <topic>public service</topic>
  </subject>
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    <titleInfo>
      <title>eGovernment Benchmark 2020 : eGovernment that works for the people : insight report</title>
    </titleInfo>
    <identifier type="issn">9789276194491</identifier>
    <identifier type="local">00006133</identifier>
  </relatedItem>
  <relatedItem>
    <titleInfo>
      <title>eGovernment Benchmark 2020 : eGovernment that works for the people : country factsheets</title>
    </titleInfo>
    <identifier type="issn">9789276194507</identifier>
    <identifier type="local">00006142</identifier>
  </relatedItem>
  <relatedItem>
    <titleInfo>
      <title>eGovernment Benchmark 2020 : eGovernment that works for the people : method paper for the benchmarking exercises (comprehensive rules from 2012 to 2019)</title>
    </titleInfo>
    <identifier type="issn">9789276194514</identifier>
    <identifier type="local">00006141</identifier>
  </relatedItem>
  <identifier type="isbn"> 978-92-76-19435-4</identifier>
  <identifier type="uri">https://op.europa.eu/en/publication-detail/-/publication/7f3c5dbd-f994-11ea-b44f-01aa75ed71a1/language-en/format-PDF/source-160006643</identifier>
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    <recordChangeDate encoding="iso8601">20211006062643.0</recordChangeDate>
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