@book{6230,
	author = {Bruno, Ilenia and Comisión Europea.},
	title = {A multi-dimensional framework to evaluate the innovation potential of digital public services},
	publisher = {Publications Office of the European Union,},
	year = {2020},
	series = {JRC Technical Reports},
	address = {Luxembourg :},
	url = {https://op.europa.eu/es/publication-detail/-/publication/cd56ca1d-f6fc-11ea-991b-01aa75ed71a1/language-es/format-PDF/source-171330761},
	Remainder of title = {: a step towards building an innovative public services observatory in the EU}
}