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    <title>bots RESET A Framework for Governing Responsible Use of Conversational AI in Healthcare</title>
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  <name type="corporate">
    <namePart>World Economic Forum</namePart>
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  <name type="corporate">
    <namePart>Mitsubishi Chemical Holdings Corporation</namePart>
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    <publisher>World Economic Forum</publisher>
    <dateIssued>December 2020</dateIssued>
    <dateIssued encoding="marc">2020</dateIssued>
    <issuance>monographic</issuance>
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    <extent>37 p. : il., gráf. ; 1 documento PDF</extent>
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  <abstract>Chatbots, or conversational artificial intelligence (AI) systems, are used increasingly by organizations to communicate with customers in a natural and easy-to-use way by embedding chatbots in websites, social network apps, smart home devices, etc. The COVID-19 pandemic has accelerated the adoption of chatbots in healthcare applications.</abstract>
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  <note type="statement of responsibility">/ World Economic Forum ; In collaboration with Mitsubishi Chemical Holdings Corporation</note>
  <note>Todos los derechos reservados World Economic Forum</note>
  <subject authority="">
    <topic>Sanidad digital</topic>
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  <subject authority="lcsh">
    <topic>Inteligencia Artificial</topic>
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  <subject>
    <topic>chatbots</topic>
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  <subject>
    <topic>healthcare systems</topic>
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  <subject>
    <topic>COVID-19</topic>
  </subject>
  <subject>
    <topic>AI</topic>
  </subject>
  <subject>
    <topic>Artifcial intelligence</topic>
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  <identifier type="uri">http://www3.weforum.org/docs/WEF_Governance_of_Chatbots_in_Healthcare_2020.pdf</identifier>
  <identifier type="uri">https://www.weforum.org/reports</identifier>
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    <url displayLabel="Más información">https://www.weforum.org/reports</url>
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