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999 _c5241
_d5241
001 00005241
003 LU-LuOPE
005 20240117080555.0
008 190802s2017 eu da fs i000 0 eng d
020 _a978-92-79-69183-6
024 7 _a10.2838/779064
_2doi
029 7 _aDS-01-17-528-EN-N
035 _aPUB_DS0117528ENN
039 9 _a201908022044
_bVLOAD
_c201908022043
_dVLOAD
_c201908021659
_dbauerms
_c201908021610
_dbauerms
040 _aLU-LuOPE
_cES-MaONT
245 0 0 _aExploratory study of consumer issues in online peer-to-peer platform markets :
_bfinal report.
260 _aLuxemburgo :
_bOficina de Publicaciones,
_c2017.
300 _a142 p. :
_bil. col.;
_c1 documento PDF
336 _2isbdcontent
_atexto
337 _2isbdmedia
_ainformático
338 _2rdacarrier
_arecurso en línea
504 _aBibliografía: pág. 133-140.
520 _aThis study explores consumer issues in five online peer to peer platform markets: (Re)sale of Goods; Sharing/renting of goods, Sharing/renting accommodation; Sharing/hiring rides; and Odd jobs. The study estimates that 191m citizens across the EU-28 spend EUR 27.9 billion per year on online P2P platforms. Of this total, an estimated EUR 10.61 billion consists of platform revenues and revenues of third parties. The study defines three main peer-to-peer platform business models: (a) hosting of listings where platforms do not get involved in the peer to peer transaction (b) active management of transactions where platforms foster trust among peers to facilitate a larger number of transactions and (c) platform governed peer transactions where the platform sets one or more contractual terms for the peer-to-peer transaction and exercises control over the performance of the transaction. The study identifies five key consumer issues that emerge from this new kind of economy: (1) transparency and clarity regarding the nature of transactions concluded through online P2P platforms, applicable consumer rights and obligations, the applicable legal framework and its enforcement; (2) reliability of peer review and rating systems and accuracy of identity information provided on the platform; (3) discrepancy between exclusion of platform responsibility and liability for the performance of online P2P transactions and platform practices; (4) access to redress for peer consumers and peer providers; and (5) data use and data protection issues.
540 _aReproducción autorizada, con indicación de la fuente bibliográfica ;
_bUnión Europea.
650 4 _aComercio electrónico
_92
653 7 _aeconomía colaborativa
653 7 _abienes y servicios
653 7 _apolítica de los consumidores
653 7 _atransacción financiera
653 7 _aprotección de datos
653 7 _aalquiler
653 7 _acomputación en nube
653 7 _abien de ocasión
653 7 _aDerecho nacional
653 7 _aprotección del consumidor
653 7 _aresponsabilidad
653 7 _aventa
653 7 _aEstado miembro UE
700 1 _aHausemer, Pierre
_92412
700 _aRzepecka, Julia
_93255
700 _aDragulin, Marius
_93256
700 _aVitiello, Simone
_93241
700 1 _aRabuel, Lison
_92413
700 _aNunu, Madalina
_93258
700 _aRodriguez Diaz, Adriana
_93259
700 _aPsaila, Emma
_93260
700 _aFiorentini, Sara
_93245
700 _aGysen, Sara
_93246
700 _aMeeusen, Tim
_93247
700 _aQuaschning, Simon
_93264
700 _aDunne, Allison.
_93265
700 _aGrinevich, Vadim
_93250
700 _aHuber, Franz
_93267
700 _aBaines, Linda
_93220
710 _aComisión Europea.
_bDirección General de Justicia y Consumidores
_93034
710 _aVVA
_93269
710 _aMilieu
_93270
710 2 _aGFK.
_91731
787 0 _4STU
_tExploratory study of consumer issues in online peer-to-peer platform markets : task 1 report
_z978-92-79-69180-5
_w5242
787 0 _4STU
_tExploratory study of consumer issues in online peer-to-peer platform markets : task 2 report
_z978-92-79-69184-3
_w5243
787 0 _4STU
_tExploratory study of consumer issues in online peer-to-peer platform markets : task 3 report
_z978-92-79-69185-0
_w5244
787 0 _4STU
_tExploratory study of consumer issues in online peer-to-peer platform markets : task 4 : cross analysis of case studies of 10 peer-to-peer platforms
_z978-92-79-69181-2
_w5245
787 0 _4STU
_tExploratory study of consumer issues in online peer-to-peer platform markets : task 5 : legal analysis report
_z978-92-79-69182-9
_w5246
856 4 2 _qHTML
_uhttp://publications.europa.eu/publication/manifestation_identifier/PUB_DS0117528ENN
_x0
_yAcceso al documento
856 4 2 _qHTML
_uhttps://data.europa.eu/doi/10.2838/779064
_x0
_yAcceso al documento
901 _aDOI registered
910 _aFree
911 _aStudies
942 _2z
_cINF