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| 003 | ES-MaONT | ||
| 005 | 20220805062543.0 | ||
| 008 | 190920s2019 fr |||f t|||i00| 0 eng d | ||
| 040 | _aES-MaONT | ||
| 100 | 1 |
_aCuijpers, Dries _93449 |
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| 245 | 1 | 0 |
_aUnderstanding online consumer ratings and reviews _c/ prepared by Dries Cuijpers ; with assistance from Akira Yoshida |
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_aParís : _bOECD Publishing, _c2019 |
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_a28 p. _c; 1 documento PDF |
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_atexto (visual) _2isbdcontent |
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_aelectrónico _2isbdmedia |
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| 338 |
_arecurso en línea _2rdacarrier |
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| 490 | 1 |
_aOECD Digital Economy Papers ; _vSeptember 2019, No. 289 |
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| 504 | _aBibliografía: p. 24-28 | ||
| 520 | _aThis paper takes stock of recent developments related to online consumer ratings and reviews and their effects on consumer behaviour. It provides an overview of key consumer benefits and risks associated with user-generated feedback, and identifies consumer policy challenges, including misleading and deceptive practices, a lack of accuracy, and consumer biases. It also points to issues for further consideration by consumer policy makers and enforcement authorities, as well as businesses and consumer organisations | ||
| 650 | 7 |
_aEconomía digital _2 _92223 |
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| 653 | _aonline consumer | ||
| 653 | _aconsumer organisations | ||
| 653 | _abusiness environment | ||
| 700 | 1 |
_aYoshida, Akira _93450 |
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| 710 |
_aOrganización de Cooperación y Desarrollo Económico _92843 |
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| 830 | 0 |
_aOECD Digital Economy Papers _92551 |
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| 856 | 4 | 2 |
_uhttps://www.oecd-ilibrary.org/deliver/eb018587-en.pdf?itemId=%2Fcontent%2Fpaper%2Feb018587-en&mimeType=pdf _x0 _yAcceso al documento _qpdf |
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_2udc _cINF |
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