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001 00005453
003 ES-MsONT
005 20240117092457.0
008 191022s2019 eu da fs i000 0 eng d
020 _a978-92-76-11024-8
024 _d.
024 7 _a10.2759/950318
_2doi
_d.
035 _aPUB_KK0419593ENN
040 _aLU-LuOPE
_dES-MaONT
041 0 _aeng
044 _ceu
245 _aeGovernment benchmark 2019
_b: empowering Europeans through trusted digital public services : insight report
260 _aLuxemburgo :
_bOficina de Publicaciones,
_c2019.
300 _a41 p. :
_bil. col..
520 _aDigital technologies increasingly place new demands and expectations on the public sector. Realising the full potential these technologies hold is the key challenge for governmental organisations. In eGovernment, that potential is on the one hand in optimising the supply of online public services in line with user's needs, and on the other hand in increasing the usage of those services. The eGovernment Benchmark is a yearly monitoring instrument of the EC to provide insight into the use of information and communications technologies (ICT) in the public sector. The measurement evaluates the maturity of online public services in terms of user centricity, transparency, and use of key enablers. It also brings the dimension of cross-border service delivery, which is a truly European metric.
540 _aAll rights reserved. Certain parts are licensed under conditions to the EU ;
_bUnión Europea.
540 _aReproducción autorizada, con indicación de la fuente bibliográfica ;
_bUnión Europea.
650 _aAdministración electrónica
_92059
651 _aAlbania
_93630
651 0 _aMacedonia del Norte
_93609
651 _aIslandia
_93625
651 _aMontenegro
_93604
651 _aNoruega
_93627
651 _aSerbia
_93628
651 _aSuiza
_93624
651 _aTurquía
_93629
653 _aadministración pública
653 _acultura digital
653 _adatos personales
653 _adocumento electrónico
653 _aevaluación comparativa de resultados
653 _aflujo transfronterizo de datos
653 _amercado único
653 _aseguridad informática
653 _aservicio público
653 _atecnología digital
653 _atransparencia administrativa
653 _ausuario informático
700 1 _aAguzzi, Stefania
_93616
700 _aBenedetti, Michele
_93619
700 _aCattaneo, Gabriella
_93615
700 _aEnzerink, Sem.
_93612
700 _aGeilleit, Roel.
_93635
700 _aGroeneveld, Anouschka.
_93614
700 _aNoci, Giuliano
_93618
700 1 _aPallaro, Florian
_93617
700 _aSaverio Alfano, Alessandro.
_93621
700 1 _aTangi, Luca
_93620
700 1 _aTinholt, Dinand
_93610
700 1 _aLinden, Niels van der
_93611
710 2 _aCapgemini.
_92387
710 2 _aComisión Europea.
_bDirección General de Redes de Comunicación, Contenido y Tecnologías
_91122
710 2 _aInternational Data Corporation‏
_91268
710 2 _aPolitecnico di Milano‏
_91361
710 _aSogeti
_93622
787 0 _teGovernment benchmark 2019 : empowering Europeans through trusted digital public services : background report
_z978-92-76-11028-6
_w00005451
787 0 _teGovernment benchmark 2019 : empowering Europeans through trusted digital public services : factsheets
_z978-92-76-11026-2
_w00005452
856 4 2 _qHTML
_uhttps://data.europa.eu/doi/10.2759/950318
_x0
_yAcceso a la publicación
856 4 2 _qHTML
_uhttps://op.europa.eu/publication/manifestation_identifier/PUB_KK0419593ENN
_x0
_yAcceso a la publicación
901 _aDOI registered
910 _aFree
942 _2z
_cINF
999 _c5453
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